We currently deliver orders all over India. Orders are shipped within 48-72 hours of being placed and delivered within 3-6 working days depending on the final destination. Personalised orders can take between 7 to 10 working days to be shipped. You will receive an e-mail and sms once your order has been shipped. The e-mail will include details of the shipping provider and tracking number. You can track your shipment in "Your Orders" or by visiting the website of the shipping provider and entering the tracking details.
We offer free shipping on all pre-paid orders above Rs. 999 within India. A nominal convenience charge of INR 100 will be levied when choosing cash on delivery (COD) as mode of payment. In case of an express delivery, we will charge on actuals separately.
You can cancel your order within 24 hours of placing the order. Personalised orders cannot be changed or cancelled. If you wish to amend your order please email us at firstname.lastname@example.org and we will try our best to help you out.
If you need to change the delivery address of your order please email@example.com as quickly as possible and we will do our best to amend your order if it hasn’t been processed. Once your order has been shipped however it is not possible to make any changes.
COD orders require you to first make payment to the full amount to the courier partner prior to opening the parcel. The shipping provider delivering your order cannot process an exchange or accept returns. All returns need to be routed through firstname.lastname@example.org